Why Was a Different Cleaning Professional Sent?

At Right Hands, we understand the importance of consistency and having a familiar professional clean your home. Here's how we handle this situation:

For One-Time Appointments:

We make every effort to assign you the same cleaning professional for one-time or ad-hoc appointments. However, we cannot guarantee their availability because our top-notch crew members are often booked quickly by our loyal weekly clients.

For Recurring Appointments:

We strive to provide a seamless experience from booking to service delivery. In the rare event that your regular cleaner is unavailable, we'll notify you promptly to set proper expectations and discuss alternative options.

If, by any chance, you receive a different professional for a recurring appointment and this doesn't align with your preferences, please contact us immediately at wecare@myrighth.com. We will work diligently to address your concerns and ensure your future service experiences meet your expectations.

Thank you for choosing Right Hands, and we appreciate your understanding as we aim to provide you with the best home service possible.