Why didn’t I get the pro I chose?

When you select a pro for your service with Right Hands, you are confirmed with that pro for your booking. We aim to ensure that the majority of the time, your chosen pro will be there to provide the service you've requested. However, life can bring unexpected changes, and there might be rare occasions when your selected pro becomes unavailable.

In such cases, don't worry! Right Hands is committed to delivering a seamless experience. Instead of canceling your appointment, if your chosen pro is unavailable, we'll automatically assign another top pro from your favorite team to ensure your service is completed as planned.

We always encourage our customers to consider recurring plans and to add more than one pro to their favorite team. This way, you have the flexibility of enjoying the services from multiple trusted pros within your team, providing you with a reliable and consistent experience.

Thank you for choosing Right Hands for your home service needs. We're here to make your life easier, one service at a time!