Do I need to be home?

Choice is Yours

When you make a booking with us, you'll have the freedom to choose whether you prefer to be present at home during the service or make arrangements for the professional to access your property in your absence.

No Need to Wait

Rest assured, there's no requirement for you to be home during the service if you have a doorman or can securely hide a key for the professional. You can go about your day while our skilled professional takes care of your home service needs.

Stay Reminded

We understand that life can get busy, and it's easy to lose track of time. That's why we provide convenient push notification reminders about your upcoming appointment. Additionally, you can take advantage of our real-time tracking feature, which allows you to monitor our professional's location as they make their way to your place. This way, you can stay informed and know exactly when to expect the arrival of our skilled professional at your doorstep. It helps you be prepared for the service and gives you ample time to make any necessary arrangements.

Avoid Missed Bookings

To ensure a smooth and hassle-free service, please ensure your entry instructions are clear and accurate. If our professional can't access your property based on the provided instructions, or if you aren't home during the specified booking time, the full cost of the booking will be charged.

Your Comfort, Our Priority

At Right Hands, your comfort and satisfaction are our top priorities. Whether you choose to be home or not, our dedicated professionals will diligently complete the service, leaving your home spotless and refreshed.