Matching with Your Favorite Pros

At Right Hands, we value the importance of fostering a positive relationship between our customers and skilled professionals. To enhance your home service experience, we've introduced the "Favorite Pros" feature, providing you with a personalized and convenient way to connect with the professionals you trust the most.

How Does It Work?

After each service session, whether it's for cleaning, handyman tasks, spa treatments, salon visits, garden maintenance, or any other service, you have the opportunity to rate and tip your professional based on your experience. Additionally, you can choose to add the pro to your list of favorite service providers.

Adding a Pro to Your Favorites

By adding a pro to your favorites, you signify that you are pleased with the quality of their service and wish to continue working with them. This preference is recorded in our system for future bookings.

Next Time Booking

When you book a service with Right Hands next time, our platform will prioritize matching you with your favorite pro, if available. This ensures that you have the option to receive service from the professional you trust and are comfortable with.

Notification and Availability

In the event that your favorite pro is not available for the scheduled service, we will promptly notify you. You'll have the opportunity to reschedule to a time when your favorite pro is available, ensuring that you continue to receive excellent service from someone you know and trust.

Benefits of Choosing Your Favorite Pros

• Consistent Experience: Working with the same professional allows you to build trust and enjoy a consistent level of service that meets your expectations.

• Personalization: Your favorite pro becomes familiar with your preferences, ensuring a personalized approach to your home service needs.

• Efficient Communication: A familiar pro facilitates smoother communication, making it easier to convey your requirements and receive personalized recommendations.

• Peace of Mind: Knowing you'll be served by a pro you trust gives you peace of mind and confidence in the service you'll receive.

At Right Hands, our aim is to create strong and lasting relationships between our customers and professionals. The "Favorite Pros" feature is designed to enhance your overall home service journey and provide you with the flexibility to choose the professionals you feel most comfortable with.

For any questions or assistance regarding this feature, our support team is always available to help. We hope you find value in connecting with your favorite pros and continue to experience exceptional service with Right Hands.