Understanding the "Customer No-Show" Fee

A "Customer No-Show" fee occurs when one of our professionals arrives at your location for a scheduled service, but they encounter difficulties in accessing your property, following your instructions, or reaching you. This can result in lost work opportunities and additional expenses for the professional, including transportation costs.

If you believe your booking was canceled or there is any confusion regarding your appointment, please don't hesitate to get in touch with our dedicated team. You can initiate a chat with us by clicking the blue icon located at the bottom right of your screen. We're always here to assist you and ensure that your experience with Right Hands goes smoothly. Your satisfaction is our priority!