Processing Time and Credit Card Balance Adjustment

Refund to Wallet:
For refunds issued to your wallet, the amount will reflect immediately. You can use the credited balance for future transactions with us.

Refund to Original Payment Method:
In cases such as duplicate payments or accidental double bookings, if you choose to have the amount refunded to your original payment method, please note the following:

• Processing Time: Refunds may take up to 4 working days to reflect on your credit card balance.
• Credit Card Statement: Depending on your credit card issuer, the refunded amount might not appear as a separate transaction but will instead increase your available credit balance.
• Notifications: Some banks do not send notifications or SMS alerts for credited refunds. We recommend manually checking your account balance to confirm the refund has been processed.

If you have any questions or concerns, please feel free to contact our customer support team.